This are a few notes about running usability tests at long distant. I never believed in it - but I think I have changed my mind.
As a final test of the new Customer website I created a usability test with help of XLS. I actually did not believe in this method but since we are running out of time. We needed to check up a few interface "problems" and we wanted to see if use right keywords is specified. So I set this test up reluctantly.
When you run a usability test sitting right beside the candidate you can tell them to give up. You can also see if they are so lost that they cannot have a chance to fix next question. You can adjust the language to the tester while running at volume test like this one you cannot.
